This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a fast-growing B2B company operating with a highly optimized marketing funnel that generates a significant volume of daily inbound leads. Their team prioritizes speed-to-lead, structured multi-touch follow-up, and delivering a strong first-touch experience for business owners entering the pipeline. With hundreds of new leads coming in daily, they operate in a process-driven environment where consistency, organization, and execution directly impact pipeline growth and revenue.

LOCATION

Fully Remote | 9 AM – 5 PM EST

ROLE OVERVIEW

The Appointment Setter will engage, qualify, and convert inbound leads into booked sales conversations while managing a high-volume pipeline. This role requires strong organization, consistent follow-up, and the ability to maintain structured outreach across multiple touchpoints to ensure no opportunities are missed.

KEY RESPONSIBILITIES

LEAD ENGAGEMENT & QUALIFICATION

– Conduct high-volume outreach to inbound leads who have entered the funnel but have not yet scheduled a call.

– Execute rapid follow-up on new leads to maximize speed-to-lead and conversion rates.

– Engage prospects in structured conversations to assess interest, qualify fit, and move them toward booking.

– Handle initial objections and guide conversations toward scheduling outcomes.

MEETING BOOKING & PIPELINE MANAGEMENT

– Book qualified meetings directly onto the calendar for Account Executives.

– Execute consistent multi-touch follow-up strategies across calls, SMS, and CRM-driven tasks.

– Manage a large pipeline of leads simultaneously, ensuring timely and consistent communication.

CRM MANAGEMENT & REPORTING

– Maintain and update CRM records using Close CRM or similar systems, ensuring all activity is accurately logged.

– Work within structured CRM workflows, including managing smart views, prioritizing leads, and executing tasks.

– Support CRM hygiene by cleaning lead data, organizing pipelines, and maintaining internal processes.

– Track and report on activity metrics such as calls made, conversations held, and meetings booked.

COLLABORATION & PROCESS ALIGNMENT

– Collaborate closely with the sales team to ensure smooth handoff of qualified opportunities.

– Operate within structured outreach processes and follow established workflows to maintain consistency.

QUALIFICATIONS

EXPERIENCE

– 2+ years of experience in appointment setting, SDR, or similar high-activity sales roles.

– Experience working with inbound leads and managing high daily lead volumes.

– Experience working within CRM systems such as Close, HubSpot, or Salesforce.

SKILLS

– Strong verbal communication skills with clear, confident, and professional English.

– Ability to engage business owners and decision-makers in B2B conversations.

– Strong objection-handling skills with the ability to guide conversations toward booking outcomes.

– High level of organization with the ability to manage multiple conversations and follow-ups simultaneously.

– Familiarity with structured outreach processes and task-based workflows.

– Ability to operate in a fast-paced, performance-driven environment with clear activity expectations.

OPPORTUNITY

This role offers the opportunity to join a high-performing sales team with a consistent flow of inbound leads, where execution and performance directly impact revenue. The person in this role will gain hands-on experience in a structured sales environment, with clear systems in place and the potential to grow into more advanced sales or closing roles over time.

APPLICATION PROCESS:

TO BE CONSIDERED FOR THIS ROLE THESE STEPS NEED TO BE FOLLOWED:

– Fill in the application form

– Record a video showcasing your skill sets