About DevSavant

At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.

Key Responsibilities:

– Guide clients through the implementation process of the client PRM solutions

– Configure and customize PRM platforms according to client requirements

– Conduct discovery sessions to understand client needs and business processes

– Create and maintain project timelines and implementation schedules

– Provide technical guidance and best practices to clients

– Document client requirements and configuration specifications

– Collaborate with internal teams including support, development, and sales

– Deliver platform training to client teams

– Troubleshoot technical issues during implementation

– Ensure successful client onboarding and platform adoption

Requirements:

– 2-4 years of experience in software implementation, customer success, or related field

– Strong technical aptitude and ability to learn new technologies quickly

– Excellent project management and organizational skills

– Outstanding verbal and written communication abilities

– Experience working directly with clients in a technical capacity

– Problem-solving mindset with attention to detail

– Ability to manage multiple implementations simultaneously

– Proficiency with MS Office Suite and project management tools

– English level: B2 Advanced

Power Skills:

– Clear verbal communication

– Written communication

– Active listening

– Presentation skills

– Time management

– Prioritization

– Organization

– Attention to detail

– Multitasking

– Relationship building

– Customer service orientation